Vladimir Abramov
The Frustration of Constant Software Updates
The text reflects on the frustration of software updates that disregard user preferences and suggests that developers should prioritize popular features and allow for version reversions. The author encourages users to provide feedback and appreciate reliable software amid the constant struggle of navigating updates. Let me tell you, there are only two things in this world that I despise more than anything else: the dentist and software updates. I mean, seriously, who actually enjoys them? They're like the ultimate buzzkill when you're in the middle of a…
Baking Dreams and App Nightmares, Perfecting the Mobile Bakery App
Alfred Pirelli, the mastermind behind Miami's flourishing Alcadan Mini Bakery chain, exudes the irresistible allure of warm, crusty loaves straight out of the oven. As I sat down with him, the aroma of brewing coffee enveloped us, adding an extra layer of delight to our conversation. In that moment, I could sense the satisfaction and quiet happiness derived from his craft, a fragrance that lingered in the air. Our discussion delved into the tale of how Alfred conquered the challenges of the past few years, unveiling the pivotal role played by a mobile app in this remarkable journey. What…
Unveiling the Power of Intangible Assets in Business
This article unveils the captivating transition from tangible to intangible assets in the business world, using the story of Sweetwater Saloon as a compelling example. Additionally, it delves into the influence of intangible assets on consumers, business expansion, and service excellence. As I immersed myself in Alan Murray's interview with the CEO of Fortune Media, I couldn't help but be astounded by the striking transformation in the makeup of Fortune 500 companies and others alike. The tangible assets that once held an imposing 80% of their total value now stand at a mere 20%.…
Customer Reviews - the Crucial Pillar of Business Success
Using the example of a specific project, the article explains why it is so important to involve customers in the application development process. Imagine this: You're searching for a new restaurant to celebrate a special occasion. Your mind buzzes with questions. Will the food be exceptional? Will the service be impeccable? More often than not, in this quest for answers, customer reviews become our trusted companions in making our decisions. Considering this, I would like to rephrase the famous quote by Bill Gates - *"If your business has reviews with a ranking lower than 4 or has no…
Exploring the Clash of PPC and SEO Promotion
The article narrates a teenager's attempt at quick online earnings through PPC contextual advertising, resulting in financial setbacks. Then he shifts to SEO, recognizing its sustainable and cost-effective nature. As I stepped into my buddy's house, a thick cloud of tension filled the air, reminiscent of a high-stakes poker game. The moment my flustered friend, Matt, caught sight of me, he immediately busied himself with brewing tea. Meanwhile, his brooding teenage son appeared consumed by despair, silently conveying the message, "Dude, I've witnessed happier times." I felt sorry for…
Unrealized Power of Hyperlocal Businesses in the Digital Age
The article stresses the importance of integrating internet technologies into hyperlocal businesses while highlighting the equal significance of maintaining a human touch. Services have become an essential part of our lives, but let's recall those moments when something arrived incredibly late, when terminals chose the worst timing to malfunction, or when our precious orders mysteriously vanished. Ever tried resolving an issue with a corporate giant? Oh, the joy! I bet you can recall countless instances from your own life. I must emphasize that such delightful mishaps tend to occur more…
Unlocking the Power of Direct Customer Support
The article narrates a frustrating encounter with a cloud-based application's customer support, underscoring the drawbacks of chatbots and the need for human-centric support. Don't you just love it when you have a problem with your favorite software and in many cases the support team is about as transparent as a brick wall? They rather look like the masters of obfuscation, the kings of detachment, and the overlords of automated responses. Without them, we'd all feel bored... well, maybe not, but you get the idea. Oh boy, **let me tell you about my recent ordeal with a popular…
A Call for Change in Service Industry
The article narrates a frustrating encounter with a service company, underscoring challenges with automated customer support and the impersonal nature of large businesses. It argues for a shift in preference towards hyperlocal businesses, combining technology with a personal touch for better customer service. Have you ever been let down by a service company that you thought had your back? Disappointing, right? My bad experience made me muse about the roots of that phenomenon after a company I counted on screwed me up at a very untimely moment when I desperately needed it. My story began…